WEBVTT

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My job consists of managing and collecting
all the outstanding receivables for the U.S. and Canada.

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I have been working here for 14 years. November of this year will be 15.

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The two weeks prior to starting when they offered me the job before I actually accepted,


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they gave me the opportunity to do a test run of my responsibilities

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to which I said, "Oh, my God. That does not happen with other companies!".

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Just to see if I was comfortable. I was totally comfortable. I said: "Definitely a yes!".

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What I do it is a very delicate situation.

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You have to build a relationship with the person.
I have no problem speaking or negotiating.

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With my job function there is a lot of researching;
it is like being a sleuth and trying to find the missing pieces. I love it

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I take pride in my work.

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We all are team players. When there is a positive feel in the atmosphere, it rubs off.

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It is contagious. Which is very important because you are
with your co-workers more than your family.

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So that is why they are my second family. I feel like I am home.

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I feel that when the customer knows the people behind the name,
that is where you get the connection.

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There is a lot of good relationships, you've had customers for a long time,

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so I think that is really important, that aspect
of just knowing the people behind the brand.


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You always have to remember your background and where you came from.

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Because they have such a good family tradition and they have that

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that they always stand by, you can feel that and I can feel that.
I felt that the first day I started.


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I foresee myself being here many, many more years and
being a team player and being on their side at all times.


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I am always Team Canali. Everyone knows that, my heart is always here at Canali.