WEBVTT

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I have been working at this company for 21 years.

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Since November 28, 1999.

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My first day here was confusing

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because I was saying “Help! I cannot figure out who to relate to."

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Then I met two wonderful colleagues who also taught me how to work

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so everything was easier.

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In fact, I have been here for 21 years.

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The aspect of my work that I definitely like, that I am passionate about

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is the relationship with the customer that translates precisely into being helpful, listening, finding solutions.

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Building a serious relationship really means laying the foundations for a long-standing one.

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I love that the clients trust me


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because they know that they can count on me.

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Some clients, because of age limits, are no longer in the business, but we are still in touch.

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They speak to me as “Alessandra from Canali,”

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a part of this world and of this reality.

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When we talk to each other the question is always

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"How is Dr. Canali? How is the Canali family?" 

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Maybe this is a lesson.

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It is a lesson because the family loves their work in the first place

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and loves what they do and that is inevitably passed on to us.

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I hope this company keeps on being the company that it is today.

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I hope it does not lose its DNA, and continues to believe in people,

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continues to believe in Made in Italy

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continues to be a serious business. 

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I have been here for so many years that maybe I feel this greater sense of belonging. 

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I am convinced that I have given a lot, but I have received more.